We currently ship within the United States and Canada, excluding P.O boxes, DPO boxes, and APO/FPO addresses.
We provide free shipping with all orders in the United States except for Alaska and Hawaii which will incur a $75 shipping charge. All orders that ship to Canada will incur a $65 shipping charge.
Our hearts go out to all the individuals affected by the recent hurricane and resulting flood waters. The carriers we use have limited ability to ship to some of the affected areas, so we are currently holding orders until such time as UPS and other carriers will deliver to those areas again. Please check the UPS website for additional details to see if you are in an area which is affected for ground shipments.
Orders may be cancelled within 24 hours of placing an order without any fee if the order has not shipped yet. Orders cancelled after 24 hours of placing an order are subject to an additional 15% restocking fee, and any actual incurred shipping costs. To cancel an order, email us at email@example.com
Although we try our best to inform you before your order is placed, an item may be on backorder due to the high popularity of our products. In the event your order is backordered, we could cancel it for you at no charge. However, if the item has already shipped within the indicated delivery timeframe, it would be subject our Return Policy.
Because our products are personal and intimate in nature once they are opened they cannot be returned. Our products can be exchanged for a different fit product within 30 days of receipt.
To exchange a product within this 30 day window or return an unopened product please email us at firstname.lastname@example.org
If you purchased your product from a retail store please contact the store if you’d like to return the product. We cannot accept returns of products purchased at retail stores.